Conditions

General terms and conditions

1. scope
The operator of this website is Matash Liiv M. Coric, Arsenalstrasse 4 in 6005 Lucerne.
These General Terms and Conditions apply to the business relationship between Matash Liiv M. Coric and its customers in the version current at the time of conclusion of the contract. These General Terms and Conditions apply to the business relationship between Matash Liiv M. Coric and its customers in the version current at the time of conclusion of the contract.

2. copyright and other rights
The entire content of www.matashliiv.com is the exclusive property of Matash Liiv M. Coric and may not be copied, distributed, modified or made available to third parties for commercial purposes without prior written consent. Matash Liiv M. Coric assumes no responsibility for the websites linked to www.matashliiv.com and for their content, the products, services or other offers provided on them. MATASH LIIV is protected as a trademark.

3. data protection
Our privacy policy is regulated separately and can be accessed via this link: https://matashliiv.com/datenschutz

4. offers, orders, quotations, prices
Matash Liiv M. Coric sells through www.matashliiv.com under the following terms and conditions of sale and delivery. The listing of the product range at www.matashliiv.com does not yet constitute a legally binding offer. All prices and information are non-binding, subject to correction and change. Since they are partly natural products, unique pieces and or handmade, size, weight, dimensions and colors are only approximate and may vary slightly.

5. Conclusion of contract
The contract between the customer and Matash Liiv M. Coric is concluded by an order from the customer and its acceptance by Matash Liiv M. Coric. The customer’s order is placed via the website www.matashliiv.com. The customer receives an electronically issued confirmation that the order has been received. It can be corrected or rejected by Matash Liiv M. Coric within 5 working days thereafter.

6. delivery, packaging and value added tax
Delivery is made exclusively on prepayment by offered credit card, Twint or Paypal. Delivery within Switzerland is usually within 1-3 weekdays. Delivery to other countries usually takes place within 16 working days. After receipt of money, the order will be processed and shipped by Swiss Post or another delivery service. Packaging and delivery costs are at the expense of the buyer and are determined by weight and size. They consist of postage and packaging material. Matash Liiv M. Coric is not liable for undeliverable or delayed delivery of the goods due to incorrect delivery address given by the customer and/or absence of the recipient. Matash Liiv M. Coric shall not be liable for delays in delivery through no fault of the customer, e.g. due to the contracted delivery service, higher traffic, traffic congestion, bad weather conditions, detention by customs authorities, delays caused by third parties, etc. Any customs duties, foreign VAT and other costs levied by third parties shall be borne by the consignee. If goods are confiscated by customs, Matash Liiv M. Coric shall not be liable. Such events do not entitle the customer to withdraw from the purchase contract or to claim damages. Matash Liiv M. Coric is liable to pay VAT. There is no minimum order quantity.

7. Payment Method
Orders are to be paid by credit card, Twint or Paypal. Payment against invoice is not possible.

7.1. Prior sale and stock
Depending on the receipt of payment, some time may pass and the stock levels change. In case of late payments, we cannot guarantee the availability (e.g. due to sell-out) of the ordered products.

8. Delivery deadlines and Control of Delivery
The ordered items are usually available from stock. Claims for damages due to delayed delivery cannot be recognized. The recipient undertakes to check the goods for completeness and condition immediately upon receipt. Any complaints regarding quality and completeness must be made in writing to contact@matashliiv.com within 48 hours of receipt of the delivery, otherwise the delivery will be deemed accepted.
Matash Liiv M. Coric is not liable for any damage in transit. Returns can only be accepted by prior agreement. A return must be made within 7 working days.

9. Complaints and Warranty
In case of demonstrable material defects, Matash Liiv M. Coric will provide warranty compensation according to the granted warranty period. Further claims for damages of any kind are rejected. All goods ordered from www.matashliiv.com are subject to quality control.

10. Liability
The contents of this website were created with the greatest possible care. Nevertheless, errors cannot be completely ruled out. A liability for the accuracy, completeness and timeliness of this website can not be accepted despite careful examination. Matash Liiv M. Coric reserves the right to change, amend or delete information and content without notice. Matash Liiv M. Coric assumes no liability for misuse, negligence or misapplication of the products offered in this website.

11. Miscellaneous
No healing promises are made, descriptions of effects/applications come from lore. Natural remedies do not replace the doctor or medicines.

12 Applicable Law
Swiss law shall apply, to the exclusion of the Vienna Sales Convention (CISG). In the event of a dispute, both parties undertake to exhaust all possibilities of mediation in order to reach an amicable settlement. The place of jurisdiction for any disputes in connection with www.matashliiv.com is Lucerne, Switzerland.